Terms And Conditions

TERMS AND POLICIES

(Check in 3:00pm. / Check out 11:00 am)
Rates + tax (13%)

All reservations will be confirmed by email. All modifications and cancellations must be sent in writing ( e-mail) to our reservations department. The request must indicate passenger’s name, quantity of people (adults and children), check in and check out dates, room type. Check in time is at 3:00 pm and check out time is at 11:00 am.

Pets are not permitted unless otherwise indicated, with the exception of Seeing Eye dogs. Room preferences and special requests (i.e. bed preference and location) are not guaranteed, and are subject to availability at check in time.

CANCELATION POLICIES

Cancellations are effective on the date that a written notice is received via E-mail at our Reservations office. If a refund is applicable and adheres to the policies, the corresponding amount will be refunded. For the latter the following cancellation policies will apply. Any cancellations must be made in writing and sent to fax (506) 4052-4646 or by email to reserve@villasplayasamara.com Refunds, if applicable will be made upon receipt of written cancellation, refunds will be made as per the following:

PAYMENT AND CANCELLATION POLICIES
– All cancellations must be made 30 days prior to arrive date. A 100% of the money will be reimbursed.
– All cancellations must be made 15 days prior to arrive date. A 50% of the money will be reimbursed.
– All cancellations must be made 8 days prior to arrive date. We wont reimbursement any amount after this period.

DAYS BEFORE ARRIVAL PENALTY

30 days or more before arrival No Penalty, full refund
15 to 9 days before arrival 50% of the total amount
Less than 8 days before arrival, No refunds

HOTEL VILLAS PLAYA SAMARA will not authorize any refunds for late cancellations, unused portions of packages, or no shows.

IMPOSSIBILITY OF PERFORMANCE

It is agreed that HOTEL VILLAS PLAYA SAMARA will be relieved of its obligations in the event of natural disasters, fire, strike lockout, order of government authorities or any reasonable circumstances beyond its control. At the eventual case of the Hotel impossibility to provided service it will take upon responsibilities to relocated the guest on a similar hotel within the area.

PRIVACY POLICY

HOTEL VILLAS PLAYA SAMARA will maintain any and all information regarding our guest private to only our facility. The information entered into the site will not be provided to any other source.
This information will be used sole by HOTEL VILLAS PLAYA SAMARA under penalty of applicable law.